Skip to main content

Member Procedures

Procedures when visiting our branches

Thank you for being a member!

Please keep these procedures in mind when visiting our branches.

  • When conducting a transaction, please bring your current driver's license or government identification with a photo. Previous driver's licenses may be in our system, making it difficult for employees to identify members. This is critical for your protection and will be enforced.
  • When approaching the teller station, please have your transaction form signed and filled out in its entirety.
  • For the privacy of our members' accounts, balances of history will not be provided at the teller window. Please utilize MARS or Online Banking to obtain history information.
  • According to Shared Branching rules and regulations, all Shared Branching members must have a valid driver's license in order to conduct a withdrawal.

For your safety and protection, we ask all members and Shared Branching members to follow these procedures at each visit to our branches. We appreciate your cooperation and look forward to serving you!

You are about to leave our website!

You are about to access services provided by a trusted third party partner.

Continue to websiteStay on our website

Before proceeding to , please note:
The website you are about to visit is solely the responsibility of the merchant or other party providing the site. The content of this third-party site, including materials and information, is solely the responsibility of the provider of the site. We are not responsible for any such third-party content. Any transactions that you enter into with a vendor, merchant or other party that you access through this third-party site are solely between you and that vendor, merchant or other party. We do not endorse the content contained in this third-party site, nor the organization publishing the site, and hereby disclaims any responsibility for such content. Our Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of the third-party site.